Privacy Policy
Last update: July 25, 2025
1. INTRODUCTION
At Edena, we are committed to protecting your privacy and being transparent about how we process your personal data, in compliance with Regulation (EU) 2016/679 (GDPR) and Law 34/2002 (LSSI).
2. DATA CONTROLLER
Controller: Edena Software S.L.
Email: [email protected]
3. PERSONAL DATA PROCESSED AND PURPOSE
We process the data you provide through forms, registration, contact, subscription to communications, support, and use of the platform. The main purposes are:
- Manage your account and access to the platform.
- Provide and improve our services.
- Respond to inquiries and requests.
- Send commercial communications (if authorized).
- Comply with legal obligations.
4. LEGAL BASIS
The legal basis for processing is your consent, the performance of a contract, and compliance with legal obligations.
5. DATA RETENTION
Your data will be kept as long as necessary for the purpose for which it was collected, and for the periods required by applicable regulations.
6. RECIPIENTS AND TRANSFERS
We do not share your data with third parties except by legal obligation or for the provision of essential services (technology providers, hosting, analytics, etc.), always under confidentiality and data processing agreements. We do not make international transfers outside the EEA without adequate safeguards.
7. USER RIGHTS
You can exercise your rights of access, rectification, erasure, objection, restriction, and portability by sending an email to [email protected]. You can also file a complaint with the Spanish Data Protection Agency.
8. INFORMATION SECURITY
We apply technical and organizational measures to protect your data and ensure its confidentiality, integrity, and availability.
9. DATA ACCURACY
The user guarantees the truthfulness and updating of the data provided. Edena is not responsible for inaccurate or false data.
10. CHANGES TO THE PRIVACY POLICY
Edena may modify this policy to adapt it to legislative or platform changes. We recommend reviewing it periodically.
For any privacy questions, contact our DPO at [email protected].